Faq

How much does it cost to use Monetas?

It costs you nothing. We’re paid a commission by the lender when your loan settles. We share how much we are paid in your Credit Proposal.

Where do my savings come from?

Your savings usually come from two places:
* A cheaper loan than the one you currently have.
* Commission rebates — we give part of our commission back to you.

How is my rebate calculated?

We start by finding the lowest-cost loan in the market that fits your needs — even if it’s from a lender we don’t work with. This is the benchmark. Then we find the closest match from the lenders we can access. If our recommended loan costs more than the benchmark, we refund the difference from our commission so you pay no more than the benchmark cost. At a minimum, you’ll always receive a rebate equal to the trail commission.

Is there an assured minimum saving?

Yes. All eligible customers receive at least the trail commission as a rebate — even if we can’t find a cheaper loan than your current one.

Can I choose my lender?

Absolutely. We’ll recommend what we believe offers the best overall value for you, but you’re free to choose any product you prefer. Just note — choosing a different loan may mean a smaller saving.

How can you offer larger savings than others?

We use AI and open banking technology to automate loan comparisons, document collection, and compliance checks. This reduces our costs — and we pass those savings on to you through commission sharing.

What if interest rates change or better loans become available later?

We keep monitoring your loan and the market. If a new product could save you money, we’ll alert you and help you refinance easily.

How do I know you’re not biased toward certain lenders?

We compare over 80 lenders, including many who don’t pay us a commission. We’re independently owned — not by any lender — and we back our promise with our Savings Commitment: If you find a lower total-cost loan elsewhere, we’ll pay you $1,000.

Why should I trust Monetas?

We’re fully licensed and regulated under Australian law:
Australian Credit Licence 389087 | Credit Representative 565680

We’re also insured, compliant with the National Consumer Credit Protection Act, and a member of the Mortgage & Finance Association of Australia (MFAA). Your data is protected under strict privacy and security standards. And you don’t need to take our word for it — only proceed when you’re confident we can save you money.

How do you compare with a local mortgage broker?

Your local broker might know your area — but we scan a wider range of lenders and products. That scale helps us find better total-cost outcomes, not just good rates. You can talk to us by phone, video, or email anytime. If you’re unsure, you can even compare our offer with your local broker’s and see who comes out ahead.

Will refinancing hurt my credit score?

When you apply for a new loan, lenders record an enquiry on your credit file. If you refinance and nothing else in your financial situation has changed, it usually has minimal or no impact on your credit score.

Are you just another “cash-back” broker?

No. Cash-back brokers typically refund only the trail commission. We go much further — not only do we refund the trail commission but we also provide additional rebate to match the benchmark, which is the lowest-cost loan across that we can find that also meets your needs.

What types of customers can use Monetas?

Anyone looking to:
* Refinance to a cheaper home loan, or
* Get a new home loan at a competitive total cost.
We help homeowners, property investors, and first-home buyers across Australia.

What’s the catch?

There isn’t one — but here are some key details:
* You must be eligible for the recommended loan.
* The rebate is paid yearly, and as long as your loan remains active through Monetas.
* To keep your loan optimised, we re-check your benchmark and rebate periodically. If there’s a change in your rebate or total cost, we’ll send you an updated savings analysis so you always know where you stand.

How do I get started?

Just click “Get Started”. We’ll ask for a few details about your current loan or what you’re looking for, then show you your potential savings and next steps.

Didn’t find the answer? Contact us here

Frequently Asked Questions

Ready to save tens of thousands on your home loan?